So the use of projects can be widespread in the way your organisation runs more generally rather than just client referrals. One of our qualified ISO 27001 lead implementers are ready to offer you practical advice about the best approach to take for implementing an ISO 27001 project and discuss different options to suit your budget and business needs. Again, this might be linked to a Volunteer Recruitment project. The order of implementation of documentation related to Annex A is defined in the Risk Treatment Plan. In the same way that you might record a contact with a client asking about benefits, you could also record contacts with a volunteer during their recruitment process. ISO 27001 & ISO 27017 & ISO 27018 Cloud Documentation Toolkit Note: The documentation should preferably be implemented in the order in which it is listed here. This is why Charitylog Plus and Ultimate allow as many projects as you like - it allows you to create a more representative view of your organisation. Ideally therefore, you would have at least 2 projects in this scenario. It may be that there is separate, specific funding for the Befriending project and therefore you need to report about activity just in that project. If they are also asking about Befriending, that might be a referral to the 'Befriending' project. If a client calls asking for information about benefits, that might be a referral linked to the ‘Benefits’ project.
One of the reasons for this is that there is a lot of reporting based on the concept of a referral being linked to a project. Typically a Project would equate to a service being provided, or perhaps a funding stream.
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